Welcome to Desert Tracks
We are so happy to be hosting you for your upcoming vacation! We've carefully designed every detail of this space to create a truly special getaway. Your comfort and joy are our top priorities, and we’re always refining the experience based on our own favorite memories and thoughtful guest feedback.
As a family-owned company, we understand the importance of creating cherished memories. We’d love to be part of your adventure,so don’t forget to tag us on Instagram @stayconmigo!
If you need anything during your stay, don’t hesitate to reach out. Enjoy your time, and make it unforgettable!
Frequently Asked Questions
Address & Directions
523 Vance Dr Kanab, UT 84741
GPS Navigation will take you right to the property, but below you will find written directions for your convenience:
From US-89 (Main St, Kanab):
- Turn east onto 300 N (at the traffic light near Shell gas station).
- Drive 0.3 miles, then turn left (north) onto 100 E.
- Continue 0.2 miles, then turn right onto Vance Dr.
- 523 Vance Dr will be on your left—look for the address markers.
Total distance: ~0.6 miles (2-3 minutes).
Parking
6 cars can fit comfortably in the driveway. Street parking is available but not common in this area as it is just open area/land for additional vehicles. There is NO Garage
Check-In Time
4:00pm MST, unless otherwise agreed upon. Early Check-Ins are available on a case by case basis with varied fees based on the requested time.
Gaining Access
SMART LOCK - Your code will be sent 24 hours prior to check-in via message. Below are directions for operating the smart lock:
- Unlocking Upon Arrival – Tap the screen to wake the lock. Type in the code provided and then the lock icon button!
- Locking Upon Departure – First, make sure the door is fully closed. During the winter, you may have to pull it closed with more force, the door should automatically lock behind you or select the lock icon.
Heating & Cooling
Heating and cooling can be controlled via thermostats, it is located in the living room area
WiFi
Network Name: Red Rock Haven 5G
Password: Welcome2RRH
Router Location: in the laundry room on the shelf
Check-Out Time
10:00am MST, unless otherwise agreed upon. Late Check-Outs are available on a case by case basis with varied fees based on the requested time.
Check-Out Instructions
We only ask a few things of our guests, as we know you're busy packing up:
- Please leave the linens on the beds.
- For used towels, please put them in a pile on the floor of the bathroom.
- If you moved furniture, PLEASE move it back!
- If something didn't work during your stay, please let us know.
If you have extra time, these things help our cleaning team, but are not required:
- Start a load of used towels.
- Clean any used dishes or start the dishwasher.
Area Recommendations
Check out our hike and outdoor fun recommendations here!
- As for food we do recommend getting the Brisket at the Iron Horse. You will need to make a reservation if you are in Kanab on a holiday weekend.
- Farr's Ice Cream is at the other end of main street as well which is shared with the local drug store.
- Walk Main Street! There are some adorable local shops and great places to visit and you can walk there in just a few minutes. Most restaurants are also on Main.
House Rules
1. No Smoking/Vaping: This is a 100% smoke-free property. Any violation will result in a $200 per day fine for the duration of the stay.
2. Pet Policy:
- Undisclosed or unauthorized pets will incur a $250 fee.
- Monthly pet fees are $75 per month, per pet
- Approved pets and Emotional Support Animals (ESAs) are $20/day per pet.
- Service Animals: ADA-recognized Service Animals stay for free.
- Cleanup & Damage: Guests must clean up after their pet. A $25 fee per instance of uncollected waste outdoors will be applied. Guests are responsible for professional cleaning costs for indoor "accidents" and the full cost of any property damage caused by pets.
3. Early Check-In/Late Check-Out: Requests require 24 hours' notice and are subject to availability at a rate of $15 per hour. Extended requests may require booking an additional night. Unauthorized late check-outs will be charged $50 per hour.
4. Cancellation Policy: By booking, guests agree to the cancellation policy detailed on the listing. Any requests to move dates remain subject to the cancellation policy of the original dates. [Exception]: If a guest cancels and those dates are successfully rebooked by another party, a refund will be issued to the original guest for the rebooked portion.
5. Consumables: We provide an initial supply of paper goods, soaps, sponges, and detergents. Any additional supplies needed during your stay are the guest's responsibility to purchase.
6. Lost and Found: Host is not responsible for any lost items. To recover an item, please contact guest services via the booking platform. We can ship items back for a $20 service fee plus the cost of materials and shipping, payable in advance. Items left behind will be held for 14 days; after this period, they are considered abandoned.
7. Property Condition: Please survey the home upon arrival and report with photos any pre-existing damage or cleanliness issues within 4 hours of check-in. After this grace period, the guest accepts the property's condition and may be held responsible for any damages found after check-out.
8. Mail & Packages: Please contact guest services before shipping any items to the property, as mail access varies by location. The host is not responsible for any mail or packages delivered or lost during your stay. For stays exceeding 15 days, we may require a separate lease agreement or ask that you use a local post office for deliveries.
9. Pest Control: Our properties are professionally treated. Should a pest-related medical issue be reported, guests must provide medical confirmation of the cause. We will then dispatch a third-party inspector to verify findings and determine the appropriate resolution.
10. Lockouts: For doors with key access, contact guest services for lockbox instructions. For all other lockouts, guests are responsible for hiring a locksmith at their own expense. If a member of the host's team is dispatched to assist, a $75 service fee will be charged.
11. Moving Furniture: Moving furniture is not allowed. A $500 fee will be assessed if the cleaners have to move furniture to reset the property for the next guest.
12. Third-Party Bookings: Booking on behalf of others is strictly prohibited. The person who books must be the person staying. Any exceptions require prior written approval from the host via the booking platform.
13. Quiet Hours: Quiet hours begin at 10:00 PM each night and continue until 8:00AM each morning. Quiet hours consist of keeping all audio and noise levels at a minimum level out of respect for the neighbors.
14. Missing/Broken Items: Any items missing or broken must be reported to the host. Please leave broken items on the kitchen counter when you leave. Additional charges may apply.
15. Garbage: No garbage or debris left outside unattended. All garbage must be bagged and stowed in the bins located on the property. A $50 fee, per bin, will be assessed for unbagged garbage found in the bins.
16. Property Maintenance: To keep our homes in top shape, light maintenance or repairs may occur during your stay. Regularly scheduled exterior services - including lawn care, snow removal, and hot tub maintenance - will proceed without prior notice. For any necessary indoor maintenance or repairs, we will request your permission before entering. Our team is authorized to access the property during business hours once coordinated with you.
House Manual
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Garbage
Bins can be found against the house.
All garbage must be bagged and the cans must curbside Monday before 7 AM for proper pick-up. We ask that our guests take the cans to the curb during their stay - you'll need to take them to the OPPOSITE side of the street from the house for pick up.
Pick-Up Day - Tuesday
Recycling is not available at this property.
If receptacles are full upon arrival, please notify us. -
Pests & Wildlife - A Natural Part of Utah's Desert Surroundings
Our home is located in Utah’s beautiful desert landscape, where it’s normal to occasionally encounter small insects and other native wildlife. You may occasionally encounter native desert insects such as ants, spiders, beetles, crickets, and other seasonal insects that naturally live outdoors.
To help minimize activity, the home is on a regular professional pest control service. While no treatment can completely eliminate wildlife outdoors, we work hard to keep the home comfortable and well maintained.
You can help reduce the chance of insects indoors by:
- Keeping food stored in sealed containers
- Cleaning up crumbs and spills promptly
- Keeping doors and windows closed when not in use
If you happen to notice a few sugar ants during your stay, a quick spray of Windex or any ammonia-based glass cleaner is very effective at eliminating their scent trail and stopping activity.
If you have any concerns during your stay, please don’t hesitate to reach out through the app. We’re always happy to help and will do our best to make your stay as comfortable as possible.
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Fireplace
There is a remote that is used to operate it. Simply press it and set it up to the settings you are comfortable with!
For a more detailed tutorial watch this video
Enjoy! -
Hot Tub
We have a few rules for guests who opt to use the hot tub that help keep it operable:
- Please rinse off before you get into the hot tub. This will remove dirt and oils and keep the hot tub clean.
- Please do not bring toys or food into the hot tub. You are welcome to place drinks on the edge but be mindful to not spill in the spa.
- Please do not raise the temperature above 102 degrees.
- While quiet hours begin at 10:00 PM. You are welcome to enjoy the hot tub past that hour in a respectful manner.
- The hot tub is professionally balanced and maintained by our onsite caretakers. If you notice anything that needs attention please let us know!
- Please report any damages to the host!
** DO NOT put pets in the hot tub. There is a $500 fee to drain and refill the hot tub after a pet. **
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Outdoor Grill
Feel free to fire up the grill—it’s yours to enjoy at no extra cost!
Just be sure to give it a quick scrub after use, tidy up any tools, and return them where you found them. If the cleaners have to handle leftover grease or mess, a small cleaning fee may apply.
Keep in mind that you will need to bring your own propane to use the grill, you can refill the tank and Honey's Marketplace nearby.
Thanks for helping us keep things fresh for everyone! -
Television
The TVs are equipped with a Roku devices. Roku is a software that allows you to enjoy free content, live TV, and music from The Roku Channel, CBS News, iHeartRadio, and more, or securely use your personal login on a variety of streaming apps.
After turning on the TV, Roku will ask you to input your check-out date. You'll then be free to use any of the available apps with your personal streaming logins. On your inputted check-out date, the TV will reset and sign you out of any streaming platforms you may have used.
Hope to see you again!
If you love the home and want to stay here again, click here