Welcome to your Park City mountain retreat. Surrounded by trees and mountain views, this home is designed for relaxing, gathering, and making the most of your time in the mountains. Whether you’re here for skiing, hiking, or simply enjoying a quiet escape, we hope this space feels comfortable, welcoming, and easy to settle into.
Frequently Asked Questions
Address & Directions
For directions, enter the following address into your GPS or maps app:
255 Matterhorn Drive
Park City, UT 84098
Your navigation system should take you directly to the home.
Parking
Parking
The home has a two-car garage and space for two additional vehicles in the driveway (up to 4 vehicles total). Street parking is not available.
Garage code: 0504
Winter Reminder
This is a true mountainside home, and roads can be steep during snowy months. A 4-wheel drive vehicle is required in winter conditions.
Check-In Time
4:00pm MST, unless otherwise agreed upon. Early Check-Ins are available on a case by case basis with varied fees based on the requested time.
Gaining Access
To access the home, enter the code on the keypad. This temporary code will be sent to you in your messages.
Once entered, the door will unlock. Please make sure the door is fully closed and locked when leaving the home.
Heating & Cooling
The home has multiple thermostats to control temperature in different areas of the property.
• Main Home Thermostat: Located on the main floor near the fireplace in the dining room. This thermostat controls the main living areas of the house.
• Apartment Thermostat: Located inside the separate apartment unit and controls temperature for that space.
Guests are welcome to adjust the temperature to their comfort during their stay.
WiFi
Network Name: Matterhorn4351
Password: 21874741
Linens & Towels
Clean towels can be found on
each bed. There are extra towels
and linens in the master closet.
Audio
There are two white Sonos Move speakers in the living room. Download
the Sonos app, sign in to your music
service (Spotify or Apple Music) and
use the app to play the speakers.
They are portable so feel free to take
out to patio or down to hot tub. They
last a few hours without the charger.
They can also be connected via
Bluetooth. There is a Bluetooth button
on the back.
Ski & Outdoor Gear
Please remove shoes and ski
boots in the mud room upon entering the home.
Thank you for your consideration!
Check-Out Time
10:00am MST, unless otherwise agreed upon. Late Check-Outs are available on a case by case basis with varied fees based on the requested time.
Check-Out Instructions
- Leave all used beds UNMADE and leave the linens on the beds.
- For used towels, please put them in a pile on the floor of the bathroom.
- If you moved furniture, PLEASE move it back!
- If something didn't work during your stay, please let us know.
ONLY IF YOU HAVE TIME
- Start a load of used towels.
- Clean any used dishes or start the dishwasher.
High Valley Transit (HVT)
High Valley Transit (HVT) is one of the
free public transportation systems
around Park City and Summit County.
It’s designed so visitors and locals can
move around without driving. Here’s
the simple way it works:
- Fixed-route buses like a normal bus
system.These buses connect places
like Canyons Village, Old Town / Main
Street, and Deer Valley.o
We use it when part of the group
wants to ski and part of the group
wants to go to Main Street to shop
and eat.
Download High Valley Transit app or
visit the website for more
information.
House Rules
If any issues are encountered during your stay, please reach out to us as soon as possible! Timely communication is KEY in getting issues resolved. The guest services team will work to troubleshoot with you first before calling out a handyperson. If the handyperson is unable to find an issue or it was user error, the guest will be subject to paying their fee. If there is an issue identified with the property, the owner will pay their fee.
1. Smoking/Vaping: No smoking or vaping is allowed on the premises. A $200 per day fee will be assessed for each day of the reservation if it is found that guests have been smoking or vaping on the premises.
2. Pet Policy: Pet-friendly properties will be marked “Pet Friendly” on the listing, in the description in multiple locations, and/or in the images on the listing.
- If the property IS pet friendly, we allow pets at the property at the cost of $10 per pet, per day. Emotional Support animals fall under this requirement as they do not have the same rights as Service Animals under the ADA.
- If the property IS NOT pet friendly, no animals are permitted at the property.
- Service Animals are permitted at ALL PROPERTIES at no extra cost, as they are protected under the ADA, as long as accommodations are reasonable.
Guests are required to pick up after their animal and will be charged $10 per exterior location if not cleaned up by the guest. If animals defecate or urinate on the floors, the guest will be responsible for payment of professional carpet cleaning services. If animals cause damage to the property, the guest will be responsible to pay for any repairs or replacement. For unauthorized pets, a $250 fee will be assessed.
3. Communication: Our guest services team is ready and able to help with issues that may arise. 24/7 monitoring is available on the booking platform of your reservation. If further assistance is needed, guests are welcome to text or call us outside of the platform. When reaching out please have the following information ready: The name on the reservation, the name of the property or address, the city where the property is located. The guest may be redirected to information already provided in the listing or the booking platform messages.
4. Early Check-In/Late Check-Out: Guest requests are subject to our cleaning team's availability. As a standard, the fee is $15 per hour past or before the indicated departure or arrival time. If several extra hours are requested, guests may be required to book the day before or after their desired arrival or departure day. 24 hours advance notice is required. If not approved in advance, a $50 unauthorized late check-out fee will be assessed for each hour past the indicated check-out time.
5. Tours: For short stays (1-15 days) in-person tours are not available. For guests looking to stay for longer than 15 days, reach out for information about in-person tours.
6. Cancellation: By booking, guests agree to the cancellation policy on the listing, detailed on the booking platform. Cancellation policies are firm. If the dates of the initial reservation are rebooked by another guest after a cancellation from the original guest, a refund will be issued to the original guest.
7. Occupancy Limits: The maximum number of guests is indicated on the listing. The property may be able to sleep more guests in beds and non-traditional locations (sofas, couches, and/or air mattresses). Reach out with additional questions regarding occupancy, as it varies per property and county/city jurisdiction. Additional fees may be assessed for guests staying at the property above the number indicated on the reservation.
8. Reservation Changes: If a guest needs to change the dates of their reservation or the number of guests on the reservation, please submit a “Reservation Alteration Request”. Guests may be subject to adjustments in price due to the alterations made. The host reserves the right to deny requests.
9. Consumables: Paper goods, soaps, sponges, and detergents found at the property upon arrival are all that are included in the reservation. If additional items are needed, the guest is responsible for purchasing items for use during their stay.
10. Lost and Found: Guest items left behind will be held for 14 days. If guests believe they left an item, reach out to our guest services team via the booking platform. Items can be shipped to past guests for a $20 fee, plus the cost of materials and shipping. Payment must be received prior to shipping. After 14 days left items will be considered abandoned.
11. Acceptance of State of Property: Please survey the property upon arrival and communicate any pre-existing damages to avoid being charged for damages from previous reservations. Guests have the first two hours after check-in to report any issues. After that grace period, the guest accepts the condition of the property and will be subject to damages found after check-out.
12. Receiving Packages: Reach out to guest services for questions regarding receiving packages at the property, as it varies per property. The host is not responsible for items that are shipped to the property. For reservations longer than 15 days, the host may require a guest to sign a lease agreement outside of the booking platform or ask the guest to have packages delivered to another location or post office.
13. Pests: Professional pest control is required at all properties and is something taken very seriously by the host. If an unexpected bite or rash is reported, guests must seek medical attention to confirm the cause. If a medical professional confirms that the unexpected medical condition is due to pests, the host will contract a third-party pest control company to verify the presence of bugs in the property. Based on their report, appropriate action will be taken to control the pest, mitigate the damage, and make amends with the guest.
14. Locked Out: If a guest locks themselves out of a door with a key, guest services can instruct the guest on accessing the lockbox. If it is a door without a key, guests will be required to call a locksmith at their own cost. If someone from the host’s team is dispatched, a $60 fee will be assessed.
15. Moving Furniture: Moving of furniture is not allowed. A $500 fee will be assessed if the cleaners have to move furniture to reset the property for the next guest.
16. Name on Reservation: Guests are not permitted to book on behalf of someone else. Exceptions cannot be made unless explicitly approved by the host, in writing, through the booking platform.
17. Extended Stay Cleaning Fee: For guests staying longer than 15 days, an additional fee will be assessed of 50% of the advertised cleaning fee. Extended Stay Cleaning Fee must be paid 24 hours prior to check-in or the reservation will be subject to cancellation.
18. Quiet Hours: Quiet hours begin at 10:00 PM each night and continue until sunrise. Quiet hours consist of keeping all audio and noise levels at a minimum level out of respect for the surrounding residents.
19. Missing/Broken Items: Any items missing or broken must be reported to the host. Please leave broken items on the kitchen counter when you leave. Additional charges may apply.
20. Garbage: No garbage or debris left outside unattended. All garbage must be bagged and stowed in the bins located on the property. Extra charges may be assessed if not observed.
21. Doors and Windows: Please lock and close all windows and doors upon leaving to avoid wildlife/bug/critter encounters.
22. Parking: Specific information on parking limits can be found on the listing. Street parking is only permitted where signage indicates.
23. Cameras: Outdoor security cameras may be in use and are disclosed on the listing. No cameras are located in or pointing to indoor spaces.
24. Please be patient as we work to improve the property! Our properties might require light maintenance and service during your stay, depending on vendor schedules. In the event that work needs to be done on the property during your stay, we will let you know in advance that a maintenance team member may stop by the property. If no one answers the door, they will have access to the property to service it during normal business hours.
Home Layout
Home Layout
This property includes the main home plus a separate apartment unit, offering plenty of space for large groups.
Main Home
Upper Level
• Office / bedroom with queen pull-out sofa
• Ensuite bathroom
Main Floor
• Living room
• Kitchen
• Dining area
• Pantry (owner’s closet – not for guest use)
• Half bathroom
• Primary bedroom with king bed
• Ensuite bathroom
• Walk-in closet
• Access to the main floor porch with BBQ, patio furniture, and fire pit
Lower Level
• Second living room
• Workspace / desk area
• Three queen bedrooms
• Full bathroom
• Storage room
• Utility room
• Access to lower patio with porch swing and hot tub
Apartment
Upper Level
• Kitchen
• Dining room
• Living room
• Full bathroom
• Primary bedroom with king bed
• Walk-in closet
• Private exterior patio
Lower Level
• Bedroom with twin over queen bunk bed
• Desk and couch area
• Utility room
• Laundry room with full-size washer and dryer
Sleeping Summary
• 2 King beds
• 4 Queen beds
• 1 Queen pull-out sofa
• 1 Twin bed (part of bunk)
Area Recommendations
Check out our area recommendations for Park City here!
Good to Know
Grocery Store Options
- Macey’s Market Pinebrook — 8 minutes
Best choice for everyday groceries and quick runs. - Smith’s — 15 minutes away in Kimball Junction
Bigger selection. - Whole Foods Market — 15 minutes away, also near Kimball Junction
Best for organic foods, specialty items, and prepared meals.
Nearby Areas
Main Street:
Dining and shopping
Kimball Junction:
Groceries, shopping, restaurants, Christy’s Sports – ski rentals
Approximate Drive Times from The Retreat at Matterhorn
- 🛒 Macey’s Pinebrook: 10 min
- 🛍️ Kimball Junction: 13 min
- ⛷️ Woodward: 10 min
- 🎿 Canyons Village: 20 min
- ⛷️ Park City Mountain: 25 min
- ⛵ Historic Main Street: 25 min
- 🎿 Deer Valley: 30 min
- ✈️ Salt Lake City Airport: 30 min
Drive times are approximate and can increase during snowstorms, ski traffic, and peak holiday periods.
LUNCH + CASUAL DINNER
Davanza's - (30 minutes)
casual, family restaurant
known for pizza, tacos, burgers,
and Philly cheesesteak subs. It's
a fast-casual spot where you
order at the counter. They do
not take reservations. We like to
grab an early dinner here after
skiing.
Java Cow Coffee & Ice Cream
It has been a Main Street staple
for more than 20 years.
Dolly’s Bookstore
Park Silly Sunday Market — A
lively summer tradition that
transforms Historic Main
Street into an open-air street
festival.
DATE NIGHT
Firewood — A cozy, upscale Main Street
restaurant centered around cooking over
an open wood fire. Seasonal ingredients,
wood-fired meats and seafood, an
extensive wine list, and a warm rustic-
industrial atmosphere make it a great
choice for a date night or special dinner.
Reservations strongly recommended.
Riverhorse on Main — One of Park
City’s signature fine-dining restaurants,
located in the heart of Historic Main
Street. Known for creative American
cuisine, an elegant yet lively atmosphere,
and live music, Riverhorse is a favorite
for celebrations and a memorable night
out. Reservations are strongly
recommended.
House Manual
-
Hot Tub
Set the water mode to standard
when you arrive. This will keep the
water hot during your stay.
It’s a 2-speed 2 motor hot tub.
Hit the fan button once for low
speed, a second time for full
speed, and a third time to turn
off. Please keep it covered when
not in use. Plug in the cord by the
door for overhead lights.
To wake the hot tub control panel, tap the screen.
You will see a small lock icon on the right side.Slide the icon from right to left to unlock the controls.
Once unlocked, you can adjust the temperature and jets using the touchscreen controls.
Please remember to replace the cover after use to help maintain heat and keep the hot tub clean.
Hot Tub MaintenanceThe hot tub is serviced every Tuesday. A technician may briefly access the home for routine cleaning and maintenance.
-
Fireplace
Video TutorialThe fireplace in the home is operated using a remote control. For step-by-step instructions on how to use it, please watch the tutorial.
The remote is kept on top of the
fireplace mantel. -
Garbage & Recycling
Trash from the home can be
emptied into the big trash cans
located in the garage, two for
trash and one for recycling.
All garbage must be bagged. We have a valet service that moves the cans to the curb. Pick-Up day is Monday.If receptacles are full upon arrival, please notify us.
Hope to see you again!
If you love the home and want to stay here again, click here