Welcome to Desert Bloom

We are so happy to be hosting you for your upcoming vacation! You couldn't find a better location for downtown. Look at that picture. Imagine taking a sunbath near the pool!  We hope you take time to enjoy the area. As a family-owned company, we prioritize family and understand the importance of creating cherished memories. We’d love to be part of your adventure, so don’t forget to tag us on Instagram @stayconmigo!

If you need anything during your stay, don’t hesitate to reach out. Enjoy your time, and make it unforgettable!

Frequently Asked Questions

Address & Directions

1111 Gap Canyon Pkwy Unit S203, St George, UT 84770

GPS navigation will take you right to the property. Your unit is S203

Parking

On-site parking is available on a first come, first served basis.

Check-In Time

4:00pm MST, unless otherwise agreed upon. Early Check-Ins are available on a case by case basis with varied fees based on the requested time.

Gaining Access

Your code will be sent 24 hours prior to check-in via message. 

Below are directions for operating the smart lock:

  • Unlocking Upon Arrival – To unlock the door, enter your access code on the keypad, press the Schlage button, and then turn the knob to the left.

     If you get stuck here is an example tutorial video. Note: The code used in the video is not your code.

Tutorial Video

  • Locking Upon Departure – First, make sure the door is fully closed. To lock the door enter your code, press the Schlage button and turn the knob to the right.

Heating & Cooling

This home is equipped with central heating and air conditioning. You can adjust it for your comfort using the thermostat.

We kindly ask guests to be mindful when adjusting the temperature and help us conserve energy by avoiding extreme settings and turning the system down when leaving for extended periods.


To keep the system running smoothly for everyone, please do not set the A/C below 72°F. Setting it lower can cause the system to freeze up - which means no cool air for anyone (and nobody wants that in the summer!). Thank you for helping us keep the home comfortable and the system happy.

WiFi

Network Name: estancia

Password: public

Router location: It is located in front of the master bedroom. 

House Rules

1. No Smoking/Vaping: This is a 100% smoke-free property. Any violation will result in a $200 per day fine for the duration of the stay.

2. Pet Policy: 
- Undisclosed or unauthorized pets will incur a $250 fee.

- Monthly pet fees are on a case by case basis

- Approved pets and Emotional Support Animals (ESAs) incur a pet fee that can be found in the listing.

- Service Animals: ADA-recognized Service Animals stay for free.

- Cleanup & Damage: Guests must clean up after their pet. A $25 fee per instance of uncollected waste outdoors will be applied. Guests are responsible for professional cleaning costs for indoor "accidents" and the full cost of any property damage caused by pets.

3. Early Check-In/Late Check-Out: Requests require 24 hours' notice and are subject to availability, a fee will be charged accordingly. Extended requests may require booking an additional night. Unauthorized late check-outs will be charged a fee.

4. Cancellation Policy: By booking, guests agree to the cancellation policy detailed on the listing. Any requests to move dates remain subject to the cancellation policy of the original dates. [Exception]: If a guest cancels and those dates are successfully rebooked by another party, a refund will be issued to the original guest for the rebooked portion.

5. Consumables: We provide an initial supply of paper goods, soaps, sponges, and detergents. Any additional supplies needed during your stay are the guest's responsibility to purchase.

6. Lost and Found: Host is not responsible for any lost items. To recover an item, please contact guest services via the booking platform. We can ship items back for a $20 service fee plus the cost of materials and shipping, payable in advance. Items left behind will be held for 14 days; after this period, they are considered abandoned. 

7. Property Condition: Please survey the home upon arrival and report with photos any pre-existing damage or cleanliness issues within 4 hours of check-in. After this grace period, the guest accepts the property's condition and may be held responsible for any damages found after check-out.

8. Mail & Packages: Please contact guest services before shipping any items to the property, as mail access varies by location. The host is not responsible for any mail or packages delivered or lost during your stay. For stays exceeding 15 days, we may require a separate lease agreement or ask that you use a local post office for deliveries.

9. Pest Control: Our properties are professionally treated. Should a pest-related medical issue be reported, guests must provide medical confirmation of the cause. We will then dispatch a third-party inspector to verify findings and determine the appropriate resolution.

10. Lockouts: For doors with key access, contact guest services for lockbox instructions. For all other lockouts, guests are responsible for hiring a locksmith at their own expense. If a member of the host's team is dispatched to assist, a $75 service fee will be charged.

11. Moving Furniture: Moving furniture is not allowed. A $500 fee will be assessed if the cleaners have to move furniture to reset the property for the next guest.

12. Third-Party Bookings: Booking on behalf of others is strictly prohibited. The person who books must be the person staying. Any exceptions require prior written approval from the host via the booking platform.

13. Quiet Hours: Quiet hours begin at 10:00 PM each night and continue until 8:00AM each morning.. Quiet hours consist of keeping all audio and noise levels at a minimum level out of respect for the neighbors. 

14. Missing/Broken Items: Any items missing or broken must be reported to the host. Please leave broken items on the kitchen counter when you leave. Additional charges may apply. 

15. Garbage: No garbage or debris left outside unattended. All garbage must be bagged and stowed in the bins located on the property. A $50 fee, per bin, will be assessed for unbagged garbage found in the bins.

16. Property Maintenance: To keep our homes in top shape, light maintenance or repairs may occur during your stay. Regularly scheduled exterior services - including lawn care, snow removal, and hot tub maintenance - will proceed without prior notice. For any necessary indoor maintenance or repairs, we will request your permission before entering. Our team is authorized to access the property during business hours once coordinated with you.

Check-Out Time

10:00am MST, unless otherwise agreed upon. Late Check-Outs are available on a case by case basis with varied fees based on the requested time.

Check-Out Instructions

Sometimes guests ask us what they can do to help clean up. We do not require anything as we know you're busy packing up, but if you did want to help out here are some things you could do:

  • Please leave the linens on the beds.
  • For used towels, please put them in a pile on the floor of the bathroom. 
  • If you moved furniture, PLEASE move it back!
  • If something didn't work during your stay, please let us know.

If you have extra time, these things help our cleaning team, but are not required:

  • Start a load of used towels.
  • Clean any used dishes or start the dishwasher, is applicable.

Area Recommendations

Whether you're seeking thrilling adventures, family-friendly activities, fine dining, or a shopping spree, this destination has it all. Enjoy every moment while making yourself at home in a place that caters to all your travel desires.

For a more detailed guide to the area:
Check out our recommendations here!

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  •  Community Amenities

    The key fob with the blue handle for the pool and community amenities is located on the kitchen counter. Please return the fob to the bowl at check-out. Lost or unreturned fobs will incur a $150 replacement fee.


    Pool Hours: 9:00 AM – 10:00 PM

  • Hot Tub

    To help keep the community hot tub clean and enjoyable for all guests, please follow these guidelines:


    • Please rinse off before you get into the hot tub. This will remove dirt and oils and keep the hot tub clean. 
    • Please do not bring toys or food into the hot tub. You are welcome to place drinks on the edge but be mindful to not spill in the spa.
    • Please do not raise the temperature above 102 degrees.
    • While quiet hours begin at 10:00 PM. You are welcome to enjoy the hot tub past that hour in a respectful manner. 
    • The hot tub is professionally balanced and maintained weekly. You may see a vendor stopping by during your stay. Please DO NOT add any chemicals. If there are any issues, please let us know so we can assist you.
    • Please report any damages to the host!

    ** DO NOT put pets in the hot tub. There is a $500 fee to drain and refill the hot tub after a pet. **

  • Outdoor Grill

    The grill is available for guest use free of charge. Guests are responsible for cleaning and maintaining the grill after use, as well as cleaning and putting back all tools used. If the cleaners find that the grill or tools were not cleaned prior to departure, an additional cleaning fee may be charged to the guest.

  • Television

    The TVs are equipped with a Roku devices. Roku is a software that allows you to enjoy free content, live TV, and music from The Roku Channel, CBS News, iHeartRadio, and more, or securely use your personal login on a variety of streaming apps.

    After turning on the TV, Roku will ask you to input your check-out date. You'll then be free to use any of the available apps with your personal logins. On your inputted check-out date, the TV will reset and sign you out of any streaming platforms you may have used.

  • people gathering

    Blinds & Curtains

    Please be careful with the blinds and/or curtains. If you are leaving the house for a length of time, it may be best to shut the blinds/curtains to keep the house cool.

  • Exterior Windows & Doors

    To prevent any unwanted issues, please lock all doors and windows when leaving the property. If you go out for the day and will not be returning until dark, you may wish to turn your porch light on for ease of entry upon return.

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Hope to see you again!

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