Bootjack Bungalow

If any issues are encountered during your stay, please reach out to us as soon as possible! Timely communication is KEY in getting issues resolved. The guest services team will work to troubleshoot with you first before calling out a handyperson. If the handyperson is unable to find an issue or it was user error, the guest will be subject to paying their fee. If there is an issue identified with the property, the owner will pay their fee.

1. Smoking/Vaping: No smoking or vaping is allowed on the premises. A $200 per day fee will be assessed for each day of the reservation if it is found that guests have been smoking or vaping on the premises.

2. Pet Policy: Pet-friendly properties will be marked “Pet Friendly” on the listing, in the description in multiple locations, and/or in the images on the listing. 

- If the property IS pet friendly, we allow pets at the property at the cost of $10 per pet, per day. Emotional Support animals fall under this requirement as they do not have the same rights as Service Animals under the ADA.

- If the property IS NOT pet friendly, no animals are permitted at the property.

- Service Animals are permitted at ALL PROPERTIES at no extra cost, as they are protected under the ADA. 

Guests are required to pick up after their animal and will be charged $10 per exterior location if not cleaned up by the guest. If animals defecate or urinate on the floors, the guest will be responsible for payment of professional carpet cleaning services. If animals cause damage to the property, the guest will be responsible to pay for any repairs or replacement. For unauthorized pets, a $250 fee will be assessed.

3. Communication: Our guest services team is ready and able to help with issues that may arise. 24/7 monitoring is available on the booking platform of your reservation. If further assistance is needed, guests are welcome to text or call us outside of the platform. When reaching out please have the following information ready: The name on the reservation, the name of the property or address, the city where the property is located. The guest may be redirected to information already provided in the listing or the booking platform messages.

4. Early Check-In/Late Check-Out: Guest requests are subject to our cleaning team's availability. As a standard, the fee is $15 per hour past or before the indicated departure or arrival time. If several extra hours are requested, guests may be required to book the day before or after their desired arrival or departure day. 24 hours advance notice is required. If not approved in advance, a $50 unauthorized late check-out fee will be assessed for each hour past the indicated check-out time.

5. Tours: For short stays (1-15 days) in-person tours are not available. For guests looking to stay for extended periods, reach out for information about in-person tours.

6. Cancellation: By booking, guests agree to the cancellation policy on the listing, detailed on the booking platform. Cancellation policies are firm. If the dates of the initial reservation are rebooked by another guest after a cancellation from the original guest, a refund will be issued to the original guest.

7. Occupancy Limits: The maximum number of guests is indicated on the listing. The property may be able to sleep more guests in beds and non-traditional locations (sofas, couches, and/or air mattresses). Reach out with additional questions regarding occupancy, as it varies per property and county/city jurisdiction. Additional fees may be assessed for guests staying at the property above the number indicated on the reservation.

8. Reservation Changes: If a guest needs to change the dates of their reservation or the number of guests on the reservation, please submit a “Reservation Alteration Request”. Guests may be subject to adjustments in price due to the alterations made. The host reserves the right to deny requests.

9. Consumables: Paper goods, soaps, sponges, and detergents found at the property upon arrival are all that are included in the reservation. If additional items are needed, the guest is responsible for purchasing items for use during their stay.

10. Lost and Found: Guest items left behind will be held for 14 days. If guests believe they left an item, reach out to our guest services team via the booking platform. Items can be shipped to past guests for a $20 fee, plus the cost of materials and shipping. Payment must be received prior to shipping. After 14 days left items will be considered abandoned.

11. Acceptance of State of Property: Please survey the property upon arrival and communicate any pre-existing damages to avoid being charged for damages from previous reservations. Guests have the first two hours after check-in to report any issues. After that grace period, the guest accepts the condition of the property and will be subject to damages found after check-out.

12. Receiving Packages: Reach out to guest services for questions regarding receiving packages at the property, as it varies per property. The host is not responsible for items that are shipped to the property. For reservations longer than 15 days, the host may require a guest to sign a lease agreement outside of the booking platform or ask the guest to have packages delivered to another location or post office. 

13. Pests: Professional pest control is required at all properties and is something taken very seriously by the hose. If an unexpected bite or rash is reported, guests must seek medical attention to confirm the cause. If a medical professional confirms that the unexpected medical condition is due to pests, the host will contract a third-party pest control company to verify the presence of bugs in the property. Based on their report, appropriate action will be taken to control the pest, mitigate the damage, and make amends with the guest. 

14. Locked Out: If a guest locks themselves out of a door with a key, guest services can instruct the guest on accessing the lockbox. If it is a door without a key, guests will be required to call a locksmith at their own cost. If someone from the host’s team is dispatched, a $60 fee will be assessed.

15. Moving Furniture: Moving of furniture is not allowed. A $500 fee will be assessed if the cleaners have to move furniture to reset the property for the next guest.

16. Name on Reservation: Guests are not permitted to book on behalf of someone else. Exceptions cannot be made unless explicitly approved by the host, in writing, through the booking platform.

17. Extended Stay Cleaning Fee: For guests staying longer than 15 days, an additional fee will be assessed of 50% of the advertised cleaning fee. Extended Stay Cleaning Fee must be paid 24 hours prior to check-in or the reservation will be subject to cancellation.

18. Missing/Broken Items: Any items missing or broken must be reported to the host. Please leave broken items on the kitchen counter when you leave. Additional charges may apply.

19. Garbage: No garbage or debris left outside unattended. All garbage must be stowed in the bear-proof receptacle, located on the property. Extra charges may be assessed if not observed.

20. Doors and Windows: Please lock and close all windows and doors upon leaving to avoid wildlife/bug/critter encounters.

21. Parking: Specific information on parking limits can be found on the listing. Street parking is not permitted. Please note the orange poles and only park between them in the fall and winter, as those are areas that will be plowed for use.

22. Cameras: Outdoor security cameras may be in use and are disclosed on the listing. No cameras are located in or pointing to indoor spaces.

23. Thermostats: Please do not adjust the thermostat temperature below 65 to avoid water line freezing.

24. Wildlife: Wildlife visitors frequent the area, including bears and moose. Please be cautious and store food/garbage in bear-proof containers and do not approach wildlife. No food/drink to be left outside unattended.

25. Weapons: No firing of weapons of any kind allowed on property.

26. Tents: No tents are allowed, per subdivision rules.

27. Fires: No large bonfires and only firewood is permitted to be burned in the fire pit during non-fire-ban seasons. No pallets, plywood, garbage, or other debris are to be burned in the fire pit. All fires must be fully extinguished with water after use.

28. Please be patient as we work to improve the property! Our properties might require light maintenance and service during your stay, depending on vendor schedules. In the event that work needs to be done on the property during your stay, we will let you know in advance that a maintenance team member may stop by the property. If no one answers the door, they will have access to the property to service it during normal business hours.

Before You Arrive: We recommend screenshotting the pictures below as service can be spotty in Island Park. You’ll find a map and an exterior photo of the property.

Address:
3890 Bootjack Dr, Island Park, ID 83429

Directions:

• Traveling North on Hwy 20 (Medal of Honor Hw), turn left onto Red Rock Rd/Red Rock Pass Rd.
• Take the first right onto Bootjack Dr.
• Drive 2.1 miles — cabin will be on your left.
• Look for the metal address sign (3890) on a tree.

Gate Note:

• Halfway down Bootjack Dr, you’ll find a cattle gate.
• Manually open/close it after passing through.

Vehicles

• Up to 4 vehicles can comfortably park in the driveway.
• Please only park on the property. No street parking is available. Note the orange and white pole markers. During the winter only the sections plowed are available for parking.

Trailers

• This property can accommodate different sizes of trailers based on the season due to heavy snowfall:
• In the summer, trailers up to 16' in length can fit with a tight turnaround. Backing in may be required and lower overhead branches are present.
• In the winter, NO trailers are permitted.

If additional parking for vehicles or trailers is needed, about 2.1 miles before the cabin, you’ll find the Red Rock parking lot. It is a pullout that is maintained for year-round access. Parking there is free of charge.

Here is a map pin of its location - https://maps.app.goo.gl/oyXXmeCJhjfBx8RK6?g_st=ic

4:00pm MST, unless otherwise agreed upon. Early Check-Ins are available on a case by case basis with varied fees based on the requested time.

Your code will be sent 24 hours prior to check-in via message. Below are directions for operating the smart lock:

• Unlocking Upon Arrival – Tap the screen to wake the lock. The code is to be entered into the smart dead bolt. It is a black circle, that looks like a regular deadbolt but is in fact a touch screen key pad. Enter the code given and then press the unlock symbol. If you get stuck here is an example tutorial video. Note: The code used in the video is not your code.

Tutorial Video

• Locking Upon Departure – First, make sure the door is fully closed. During the winter, you may have to pull it closed with more force. Then tap the padlock button. Check that the lock is fully engaged by trying to open the door.

Heating for the cabin can be adjusted in three locations for the heated flooring and four wall-mounted cadet heaters. (Video Tutorial) There is also a pellet stove available. Each of the main lights and fans are controlled via the remotes attached to the wall. DO NOT USE THE SWITCHES, as this will turn off power to the Wi-Fi & TV. (Video Tutorial)

Instructions for operating the pellet stove can be found on the wall near the stove. (Video Tutorial)

• Grab a handful of pellets out of the hopper and place them in the stove.
• Pour lighter gel on the pellets, ignite them, and close the door.
• Once pellets are burning, turn the switch on left side to the desired setting, high or low.
• To turn off, simply turn the switch to the off position.

If there is too much air flow or the door isn’t closed, the stove will automatically shut-off as a safety feature.

To avoid fire hazards, do not place anything on top of, directly in front of, or touching any of the heat sources. Upon check-out, set the dials 65/low.

The cabin is not equipped with air conditioning. Guests will need to open a window during the evening or early morning hours to take advantage of the cool mountain air. This generally only needed occasionally, as the property is well shaded throughout the summer.

If you are interested in using the fireplace, you can find the thermostat that controls it on the side of the rock surround. DO NOT tamper with the controls inside the bottom panel.

Network Name: Rocking F

Password: Smoothflute272

There aren't any large chain grocery stores in Island Park, but here are our recommendations and what they offer:

• Sam Patch Co. Grocery (Formerly Robin’s Roost) has recently finished construction on a new facility and is a full-fledged grocery store!
• Elk Creek Gas Station has essentials like milk, eggs, bread, and a bunch of other random items. We often pick up our firewood here on our way into the cabin.

Larger grocery stores can be found in Ashton, St. Anthony, and Rexburg (south) and West Yellowstone (north):

• In Ashton there is Dave’s Jubilee.
• In St. Anthony there is Broulim’s.
• In Rexburg there is Walmart, Broulim's, & Albertsons.
• In West Yellowstone there is Food RoundUp Supermarket.

10:00am MST, unless otherwise agreed upon. Late Check-Outs are available on a case by case basis with varied fees based on the requested time.

Before you leave, we kindly ask that you help us prepare the cabin for the next guests by completing these tasks:

• Towels: Gather all used towels and place them in the washer. (Washing/drying a load is appreciated but not required.)
• Dishes: Wash any used dishes if possible. (Optional but helpful!)
• BBQ Grill (if used): Clean grates thoroughly and remove all food residue to avoid attracting wildlife.
• Beds: Leave all used beds unmade—no need to strip linens.
• Thermostats:
  Winter: Set to 65°F.
  Summer: Turn off completely.
• Trash: Bag all garbage and take it to the property dumpsters. If full, guests must dispose of excess at the Island Park Landfill to avoid wildlife issues. Failure to do so may result in additional charges.
• Fire Safety:
  Fully extinguish fires with water if unattended.
  Clean and store all cooking items to deter wildlife.
• Furniture: Return any moved items to their original spots.
• Damaged Items: Leave broken/damaged items on the kitchen counter (do not throw away).
• Lights & Fans: Turn off all lights and ceiling fans.
• Secure the Cabin: Close and lock all windows and doors.

Thank you for your help—safe travels!

Check out our area recommendations here!